The P3 family of companies, operating as Precision Point Partners, leverages three decades as leading innovators and industry advisors who achieve ambitious customer experience results for business, traditional and work-at-home contact centers, executive management, and private equity funds.
We help clients in a variety of industries, most particularly healthcare, financial services, government, travel & hospitality, and logistics, marry leading-edge contact solutions, from omni-channel, social and telephony, with an optimized and highly trained in-house or vendor workforce. The result is highly organized contact center operations driven by real-time monitoring and analytics that deliver just-in-time solutions and forecasting of your next move.
Let's Talk Transformation, Together.
Staff Augmentation (temporary and long-term).
Personalized & Tailored Experiences.
Cloud Contact Center Evaluation and Implementation.
That is why each engagement begins with an Operational Mapping Process to best understand the entire ecosystem that surrounds the customer experience and customer communication infrastructure in the contact center.
Partnerships Borne of Global Success.
Precision Point Partners began as an idea: To align with industry leaders to best serve those in need of world-class customer experience solutions – and investors in those organizations.
Think of Precision Point Partners as Your Trusted Colleague in The Managed Services Sphere.
We help clients in sourcing-reliant industries, most particularly healthcare, financial services, government, travel & hospitality, and logistics, marrying leading-edge contact solutions, from omni-channel, social and telephony, with an optimized and highly trained in-house or vendor workforce.
The Customer Experience is One of The Most Defining Aspects of Any Brand Today.
P3 provides objective, comprehensive, and impactful strategic advisory, analytical, and implementation services that improve customer engagement and agent utilization.
Build Relationships With Our Transformation Services.
We help clients in a variety of industries, most particularly healthcare, financial services, government, travel & hospitality, and logistics.