Miguel’s career spans over 30 years of multidimensional business process experience.
He is the co-founder and former Chief Commercial Officer for C3/CustomerContactChannels, and the former President of C3’s Performance Optimization Division, the Company’s innovations and advisory arm.
Part of team which led turnaround of publicly traded Aegis Communication Group
He was also the SVP of Strategic Planning for PRC, working on countless implementation projects, emerging technology initiatives, and site selection/global expansions.
Miguel has significant experience in a variety of industries including Healthcare, Financial Services, Retail, Technology, Communications, Travel/Hospitality, and Automotive and is a Six Sigma Green Belt.