Leadership and Advisors

Precision Point has carefully assembled a team of CX luminaries and advisors to revolutionize the contact center industry.

Precision Point is led by four contact center industry veterans who have worked together as owners and operators of some of the world’s most successful and well known global BPO’s over the past 25+ years.

Leadership & Senior Advisors

Miguel A.
Ramos

Partner

David L.
Epstein

Partner

Rick
Ferry

Partner

Ken
Epstein

Partner

Jorge.L
Benitez

Advisor
 

Brian D.
Brueckman

Advisor
 

Dr. Edward
Abraham

Physician Executive & Innovator

Alicia
Laszewski

Marketing and Communications Strategy

John
Meyer

CX and Remote Work Pioneer

Giovanni
Fernandez

Multidimensional Industry Leader

Dennis
Hernandez

Customer Experience Leader

Mabel
Rodriguez

BPO &
Operations Leader

Sean
Minter

CEO of
AmplifAi

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